Nice service and good people

Great customer service

Went in and bought a phone as I was needing a new one due to my old one breaking. Bought and paid for one. Went to my phone carrier to switch over my data and went to login to the phone. Ended up needing the original owners account to allow me to login. I went back to either swap or return the phone. Sat for about 10 minutes looking at other phones and I end up deciding on one. Sat for another 5-10 min for them to end up saying they can’t confirm if the phone was paid off so they would just have to return my money.

Spoke with a Sydnie about an iPhone that was posted on Facebook Marketplace. She indicated the price was $320 went in to the store an hour later and the lady at the front counter said there was no phone at that price and it was some kind of “miscommunication”. I literally showed her the messages and ask how could that be a miscommunication and she said it just is. I can see why they were completely empty inside their business if they have to lie to people to get them to go into to the store.

Thanks for the excellent service Mcartney awesome place definitely I gonna come again so professional employees

Beat spot i been to to get my phones,came to but my daughter and son phone here very helpful prices were reasonable.worker chole was very respectful made me feel like i matter as the customer, Fingerhighly recommend cell jow to anyone looking to buy or upgrade their phones

Great Service provided by Chole.Very Nice friendly fast and easy to shop recommended .

Excellent service, 100% recommended

Very good customer service from Marco. Good greeting. Great prices. Helped me out a lot and got me exactly what I needed

Marco was amazing and was very helpful with selling my phone. Will definitely be back second time in and they have been so helpful

Good customer Service and they get the job done fast

Amazing customer service and great products.

Fast friendly

Good customer service

I’ve been to CellNow Store in San Mateo a few times now, and every experience has been great. I’ve bought electronics here and also had a phone repaired, and Max has always been super helpful and easy to deal with. He takes the time to explain everything, gives you a fair price, and never makes you feel pressured to buy anything. It’s nice to have a local store you can actually trust and come back to when you need a phone, Apple product, or repair. I’ll definitely be back. Thanks, Max!

Bianka was a great help today, she was very friendly and it was quick service!

Bianca was so kind and efficiently helped me with everything I needed! She even put on a screen cover for my phone free of charge with purchase. I’ll be returning and recommending CellNow to family and friends

I’ve been coming to CellNow Store in San Mateo for the past two years and have always had a great experience. I’ve purchased an Apple Watch and a MacBook here, and also had my iPhone repaired. Every time, the service has been excellent, the prices have been very fair, and I’ve always left happy. I especially enjoy doing business with Max — he’s always helpful, honest, and makes sure I get the best deal possible. Definitely my go-to place in San Mateo for phones, electronics, and repairs. Highly recommend! Thank you!

Great customer service Bianca very helpful and very kind. Will be coming back and to get another device thank you again Bianca ….

Chloe is amazing! I needed a new phone and she was so helpful. Got me a beautiful phone at a great price!

Bianca is an amazing customer service representative she helped my brother out with purchasing a phone and made it really simple. We were in and out pretty fast I would say the process took about 5 min max. She had all the answers we needed right away and assisted us with everything we needed. She did well with answering calls as well when I wanted to see what she had in stock with my budget and she had it right away. If you need a new phone I recommend coming here and asking for Bianca

Chloe was very helpful and nice attitude

Spoke to a really nice women over the phone that answer all of my questions about their services. Then, at the store I was helped by a man who was also really helpful and nice, they got me in and out of their really quickly and I don’t have a single complaint about the entire experience.

I’ve had a great experience over here. I dropped my phone and my whole screen went black, I didn’t have an iCloud back up so I thought all my stuff was gone and I didn’t want to spend a lot of money to buy a new iphone. Luckily I found these guys here through Google and they fixed my phone in a timely manner and at a fair price. Thank you Max.

I’ve been to CellNow Store in San Mateo several times and have always had a great experience. I bought phones here for both my niece and my daughter. Great prices, excellent customer service, and a good selection of phones. Max always takes care of his regular customers and makes you feel welcome. Happy to support a great local business in San Mateo. Thank you, guys! I’ll definitely be back!

Great experience with CellNow! Max replaced the screen on my Samsung a while ago, and I recently came back to buy a MacBook for my wife. Both times the service was fast, friendly, and professional. Fair prices, great selection, and no pressure. Max is very knowledgeable and easy to deal with. Definitely recommend this place!

Chole was amazing, she helpe pick all the best options for me while showing me some being in better condition.

Came into the store Khloe was friendly, knowledgeable, and awesome. She showed me several phones in my price range and I walked out with a 14 Pro Max. Thank you Khloe for all your help, knowledge, and quick service.

Awesome place great service come and get your iPhone fast thanks again Bianca

Thanks guys great price for an older device great customer service appreciation all around

Chloe was very helpful and amazing customer service and definitely come here again

I like there communication bianca. Was really nice

Extremely friendly and helpful! They helped me with my Mac when I needed it most. Overall a very professional shop.

Good products and good customer service from Chloe

This store is very helpful and quick. Bianca helped me today on buying a phone she is very professional and provided a great service. I definitely recommend if you are looking to buy a new phone!

Bianka she was really nice and she helped a lot with the phone that I got so thank you for ur help

Great work, great customer service thanks

Good service for buying and selling phones

I came in today 07/09 and had the best experience. Chloe was very helpful and made me feel comfortable. Chloe is very easy to talk to. I sold 2 devices and left with a new IPhone 15, thanks to Chloe! Her service is unmatched and I will now always recommend Cell Now to friends and family. 10/10 EASY and FAST. Thank you again Chloe!!! (Also she put on my screen protector very fast and clean)

Amazing customer service. I brought my own screen protector and they installed it for free. Thank you!

Excellent service and product, I'm speechless. Max has been incredibly efficient and his attention and service exceptional. I recommend him 100%.

My experience was great!! Max was so nice to us and did his job incredibly well. We strongly recommend this place.

Bought 2 phones here, an iPhone 16 Pro Max and a 15 Pro Max. I’ve had the 16 Pro Max for a year, no issues and significantly cheaper than other stores and online places. Also, I really like that there are no hidden fees, the price you see is what you pay.